Return & Refund Policy

At PRIME MAXIMIZERS, we want you to feel confident about your purchase. We offer a 90-day money-back guarantee and 30-day returns for unused products purchased directly from our online store.

90-Day Money-Back Guarantee

Try your product with confidence. If you are not satisfied, contact us at primesupplementsusa@gmail.com within 90 days of delivery to request a refund of the price paid for the product.

Opened or used products qualify under this guarantee. Please include your order number and the product you would like refunded. Sharing your feedback is appreciated but is not required to qualify.

We will provide instructions and let you know whether any remaining product or packaging needs to be returned. Please do not send anything back before contacting us.

30-Day Returns for Unused Products

Changed your mind? You may request a return within 30 days of delivery if your product is unused, unopened, in its original packaging, and has its original safety seal intact.

Contact primesupplementsusa@gmail.com with your order number to receive return instructions.

This 30-day return window does not shorten or replace our separate 90-day satisfaction guarantee.

Return Shipping

Customers are responsible for return shipping costs for change-of-mind returns and returns under the satisfaction guarantee, unless applicable law requires otherwise.

If we sent an incorrect, damaged, or defective product, we will cover any required return shipping.

Original shipping charges are not refundable for change-of-mind returns or satisfaction claims, except where required by law. Eligible refunds include applicable refundable taxes.

Damaged, Incorrect, or Defective Orders

Please contact primesupplementsusa@gmail.com as soon as you discover a problem. Include your order number and, where possible, photographs of the product and packaging so we can arrange an appropriate replacement or refund.

Refund Processing

Once your refund is approved and any required return is received, we will issue your refund to your original payment method within 10 business days, or sooner where required by law. Your bank or payment provider may need additional time to post the credit.

Refunds reflect the amount actually paid after discounts. For partial bundle returns, we will use the returned product’s allocated share of the discounted purchase price. Our return instructions will explain whether a promotional gift must be included for a full bundle refund.

Orders Fulfilled by Amazon

Orders placed on our website are fulfilled through Amazon, but return and refund requests must be made directly to PRIME MAXIMIZERS.

Please do not return products to an Amazon fulfillment center unless our support team specifically instructs you to do so.

Purchases made directly on Amazon.com must be handled through the applicable Amazon order and return process.

Nothing in this policy limits your mandatory rights under applicable consumer protection laws.